Customization, automation and scalability in customer service
Genesys Cloud Webchat. See about widgets for web chat on the resource center for more information. The customer completes and submits a form, which is customizable, to connect with a bot or an agent.
Customization, automation and scalability in customer service
To add a web chat widget, follow these steps: Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. Add a web chat deployment. Like all genesys widgets, there are two main modes: See about widgets for web chat on the resource center for more information. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. To use altocloud use the version 2 widget. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website.
The customer completes and submits a form, which is customizable, to connect with a bot or an agent. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. To use altocloud use the version 2 widget. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. To add a web chat widget, follow these steps: Like all genesys widgets, there are two main modes: Add a web chat deployment. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. See about widgets for web chat on the resource center for more information.
